Management

Customer Management

CUSTOMER MANAGEMENT

View registered customers and view details such as care plans, demographics and much more.

CARER INFO MANAGEMENT

CARER INFO MANAGEMENT

Manage carer data such as personal info, training history, supervisions and much more.

CARER INFO MANAGEMENT

OPERATIONS MANAGEMENT

Financials / Incidents Register / Public Documents / Admin.

Alice Application Summary

Over 552 Customers
Over 2897 Users
Over 922414 Visits

Features

Our social care management system (ALICE) comprises several modules tackling key areas for domiciliary and residential care.

The Core System

  • Focuses on carer, customer and operational management
  • Full Rostering System
  • Full Carer Management including HR and Recruitment
  • Full Customer Management including Care Planning, Risk Assessments, Medication and Reviews
  • Contract and financial management including payroll and invoicing reports
  • Actual/ schedule invoicing and payroll based on location and time tracked check in/ out
  • Role specific dashboards highlighting KPIs relevant to the role
  • Integrated NHS invoicing system

Carer Portal

  • Full Dashboard highlighting rota changes, training deadlines, care plan updates and more
  • Full access to roster and customer care plans, risk assessments and medication management
  • Recording of care reporting and medication administration recording
  • Access to full policies and procedures and training such as the care certificate
  • Ability to comment on supervisions, personal development and more
  • Location and time tracking to care calls
  • Offline ability for no signal areas
Alice Care Portal
Alice Customer/ Relative Portal

Customer/ Relative Portal

  • Full Dashboard highlighting changes in care plans, reviews due, incident/ complaint statuses
  • Access to care plans, risk assessment and medication records
  • View of visits past/ present and future with full access to reports
  • Ability to review care, send messages and receive invoices

Book Your Personalized Demo

We are happy to show you how Alice can help at a time that suits you.

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